Community Guidelines
Last updated: October 20, 2026
CityVisionGo brings people together in real places — at experiences, in Nexus, in Spheres and in chats. These guidelines apply to everyone: guests, members and hosts. By using CityVisionGo you agree to follow them, along with our Terms of Service.
16+ and protecting young people
- You must be 16 or older to have an account or use Nexus, Spheres, chats and other social features.
- Younger guests may attend only on a ticket bought and managed by a parent or guardian.
- Zero tolerance for grooming, sexual content involving minors, or trying to contact young people. We remove it and may report it to authorities.
Respect, online and in the room
- No harassment, bullying, threats, hate speech or slurs about who someone is.
- No stalking, unwanted repeated contact, or sharing someone's private information.
- Don't photograph or record people at experiences in ways they haven't agreed to, and follow each host's house rules.
- No sexual or graphic content in public spaces, and no promoting violence, self-harm or illegal drugs.
Honest experiences and tickets
- No fake events, bait-and-switch listings, or experiences that differ materially from what was promised.
- No fraudulent ticket resale, counterfeit tickets, or payment scams.
- No spam, pyramid schemes, or misleading links and promotions.
Be yourself, credit others
- Don't impersonate people, hosts, artists, brands or organizations.
- Only post photos, music, video and artwork you own or have permission to use.
Reporting and blocking
Tap the flag on any profile, Signal, post, comment or message to report it. Reports are confidential — the person is never told who reported them. You can block anyone from a chat, and follow your reports and manage blocked accounts under Settings → Safety & support. Our team reviews reports and aims to act on urgent safety issues within 24 hours. If someone is in immediate danger, contact local emergency services first.
What happens when rules are broken
Step 1
Warning
For a first or minor issue we let you know what went wrong.
Step 2
Content removed
Posts, comments, Signals or messages that break the rules are taken down.
Step 3
Temporary mute
Posting and messaging are paused for 1 day up to 1 year.
Step 4
Account removed
Serious or repeated violations, and anything that puts someone in danger, end in a permanent ban.
We may skip steps for serious harm, such as threats, exploitation or fraud.
Appeals and contact
Think we got it wrong? Email cityvisiongo@gmail.com within 30 days with your username and what happened, and a different team member will take another look. See also our Privacy Policy.